Grand Amore Hotel And Spa - Ricci Collection Florence

We had a great time at a beautiful boutique hotel with outstanding service. The location was superb for exploring the city, and the personal service from all the staff was exceptional. We felt warmly welcomed and they went above and beyond to make our stay memorable. The attention to detail and the recommendations they provided truly made a difference in our visit. I highly recommend this hotel.

The location of this hotel was perfect, as it was right in the center of the city and close to all the main attractions. The staff at the hotel were incredibly friendly and helpful, providing recommendations for restaurants and even making reservations for us. The rooms were spacious, spotless, and beautifully decorated, adding to the overall enjoyment of our stay. Additionally, the breakfast offered at the hotel was delicious and satisfying.

Nothing I didn't like to be fair.

We absolutely loved our stay at this lovely hotel. The staff went above and beyond to make us feel welcome and attended to all of our needs. From the moment we walked through the door, we were greeted by friendly and helpful staff members, like Pamela, who made sure we felt right at home. The attention to detail was incredible, with little treats waiting for us each evening when we returned to our room. The spa was a private and well-equipped space, and the list of complimentary items, like free beer, was a wonderful surprise. The staff also went out of their way to book museums and restaurants for us, making our stay even more convenient. We were blown away by the exceptional level of customer service we received here.

We would highly recommend this hotel to our family and friends. The location is perfect for exploring the city's history and attractions, and all of the necessary amenities are provided, such as in-room air conditioning, a mini-bar, and free toiletries.

Spacious rooms with huge closets. Friendly and helpful staff. Good breakfast. Free spa. Perfect location.

The hotel is conveniently located close to the Duomo and town center, making it easy to explore all the main sightseeing areas. Guests mentioned that it was within walking distance of the famous museum that houses Michelangelo's David.

The hotel's service was inconsistent and lukewarm, with some guests mentioning that certain staff members were stand-offish and not very attentive.

Breakfast customized per person. Friendly staff. Small room, comfortable bed, nice bathroom. Professional, kind, amazing staff. Extra touches, drinks, snacks, postcards. Amazing attention to detail, fantastic rooms. Best hotel, caring staff. Nice gifts, book, postcards, desserts. Lovely handwritten card. Complimentary drinks. Clean room, nice design, spa included. Beautiful boutique hotel.

Location fantastic for sightseeing, fabulous staff, easy to walk to top sights, small balcony with great view, stylish deco, super friendly and helpful staff.

Everything was spot on.

The location of the hotel was perfect, right in the heart of the city. We were able to walk to all the main attractions and restaurants. the staff at the hotel were extremely friendly and helpful, always willing to assist us with any questions or requests we had. the room was comfortable and clean, with a beautiful bathroom. the complimentary beverages were a nice touch and added to our overall enjoyment of our stay.

The breakfasts at the hotel were a bit disorganized. There didn't seem to be enough staff working, which resulted in some confusion and delays.

This hotel is conveniently located within walking distance of all the main attractions in Florence. It is right in the center of the city, making it easy to explore the sights and sounds of Florence. Guests can enjoy the beautiful view of the Duomo from their rooms, adding to the overall charm of the hotel. The rooms are spacious and comfortable, with luxurious amenities and a cozy atmosphere. Plus, the staff is friendly and helpful, ensuring a pleasant stay.

The service at the hotel can be hit or miss, with some staff members being stand-offish and not as attentive as expected.

Exemplary service, attention to detail, exceptional quality, romantic spa and sauna, great location, phenomenal staff.

Not one thing.

I had an absolutely amazing stay at this luxurious hotel! The location was perfect, just a block away from the museum and surrounded by great restaurants. The convenience made it easy for me to explore the city without any hassle. The room was incredibly comfortable and had everything I needed. The ironing facilities came in handy, as well as having air conditioning to escape the summer heat. I also appreciated the tea and coffee facilities in the room, as well as the mini-bar and in-room safe. The dining table and patio added a nice touch, giving me the option to enjoy meals in the privacy of my own space. The Wi-Fi in the room was fast and reliable, allowing me to stay connected throughout my stay. the hotel provided enhanced comfort and quality services.

I recommend this hotel to all.